Clearing a 1,300 Backlog into a Streamlined Intake Process

+ Specialty Clinic

Clearing a 1,300 Backlog into a Streamlined Intake Process

// Apr 10, 2026

Titan Intake cleared a 1,300-referral backlog for Urologic Specialists of Oklahoma, cutting processing time from 5 minutes to 2 minutes, eliminating overtime, and accelerating patient scheduling.

+ Specialty Clinic

Clearing a 1,300 Backlog into a Streamlined Intake Process

// Apr 10, 2026

Titan Intake cleared a 1,300-referral backlog for Urologic Specialists of Oklahoma, cutting processing time from 5 minutes to 2 minutes, eliminating overtime, and accelerating patient scheduling.

+ Specialty Clinic

Clearing a 1,300 Backlog into a Streamlined Intake Process

// Apr 10, 2026

Titan Intake cleared a 1,300-referral backlog for Urologic Specialists of Oklahoma, cutting processing time from 5 minutes to 2 minutes, eliminating overtime, and accelerating patient scheduling.

1,300

Referral backlog eliminated

2 minutes per referral

Processing reduced from 5 to 2 minutes

73%

Reduction in staff turnover

1,300

Referral backlog eliminated

2 minutes per referral

Processing reduced from 5 to 2 minutes

73%

Reduction in staff turnover

1,300

Referral backlog eliminated

2 minutes per referral

Processing reduced from 5 to 2 minutes

73%

Reduction in staff turnover

Hays Medical Center is a regional hospital in central Kansas, serving more than 120,000 people each year with comprehensive healthcare services.

// Industry

Specialty - A Private Urology Group

// Location

Tulsa, OK

// Size

35 providers across 6 locations

// Founded

Established in 1948

Hays Medical Center is a regional hospital in central Kansas, serving more than 120,000 people each year with comprehensive healthcare services.

// Industry

Specialty - A Private Urology Group

// Location

Tulsa, OK

// Size

35 providers across 6 locations

// Founded

Established in 1948

Introduction

Urologic Specialists of Oklahoma is a growing private urology practice with 35 providers across six locations. As referral volume increased, the organization looked for a more scalable way to manage intake while supporting both staff and patient access.

Introduction

The Challenge

Urologic Specialists of Oklahoma faced a backlog of 1,300 faxed referrals, creating intake delays, heavy overtime, and rising staff burnout and turnover.

The Challenge

Urologic Specialists of Oklahoma faced a backlog of 1,300 faxed referrals, creating intake delays, heavy overtime, and rising staff burnout and turnover.

The Solution

Titan Intake cleared the referral backlog, reduced processing time from 5 minutes to 2 minutes, eliminated overtime, and reduced staff turnover by 73% while enabling faster patient access and practice growth.

Clearing a 1,300 Backlog into a Streamlined Intake Process

Clearing a 1,300 Backlog into a Streamlined Intake Process

Clearing a 1,300 Backlog into a Streamlined Intake Process

1,300

2 minutes per referral

73%

1,300

2 minutes per referral

73%

1,300

2 minutes per referral

73%

Introduction

Introduction

The Challenge

The Challenge

The Solution

The Solution

Conclusion

Conclusion

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